![]() ![]() How To Generate a Return Request With DoNotPay Attach the shipping label on the outside of the box.Place everything that arrived with the product, like instruction manuals, in the box with the product.Box the paint container you want to return.There are a few steps that you need to complete to ship the product properly : Once you fill the form and check the status of your order, you can prepare your paint for shipping. Enter your email address and order number and select the order type. To start a return via mail, you need to visit the Check Order Status page on Lowe’s website. To get a refund or exchange your product, you will need a valid ID and the receipt or other acceptable proof of your purchase. You can visit a local store where you purchased the liquid paint and head to the customer service desk with your paint. There are two methods of returning Lowe’s liquid paint: Lowe’s reserves the right to exchange the paint for a matching product or issue in-store credit instead of monetary compensation if it determines you used a large portion of the paint. If that portion matches a small test amount of paint, your return request is likely to be accepted. Lowe’s accepts returns of liquid paint containers that are unsealed, as long as you used only a portion of the paint before returning the product. Lowe’s also has the right to limit the number of returns made without a receipt. The store can refuse to approve returns without a receipt at its discretion. Lowe’s will check your ID and information like a phone number to verify your purchase in the system. If you have a MyLowe account, you can use your order history to get a return barcode. In case you used your phone to approve the purchase from a credit card or your account, that information should replace the receipt. Your credit card should contain information about the purchase that you can use instead of the original receipt. If you don’t have a receipt, you can use your credit card information, phone number, checking account, or MyLowe’s account to retrieve the proof of purchase. What Happens if You Don’t Have a Receipt? The company reserves the right to limit the guarantee they offer for liquid paint products. The paint needs to be returned in a nearly pristine state, i.e., “like new”.You have a matching receipt, order barcode, or alternative proof of purchase.You need to return the paint in the original container.The paint or the container is not purposefully damaged.If you want to get a refund or an exchange for the paint you don’t like, your return request must meet the following conditions: This way, you can buy another product at Lowe’s for the amount you were offered.Ĭustomers can return exterior or interior Lowe’s liquid paint within 30 days from the moment of purchase. Lowe’s may also decide to issue in-store credit that matches the price of the paint. In case you are not satisfied with the paint you purchased at Lowe’s, you can return it for a refund or an exchange with a comparable can of paint. Lowe’s allows you to return most of the products they offer in their retail stores and online shop, including liquid paint. Everything You Need To Know About the Lowe’s Paint Return Policy DoNotPay can help you return the paint and get a refund or an exchange with minimum stress and maximum efficiency. If you purchased liquid paint and didn’t like the product or it didn’t turn out as you expected, you should learn more about how Lowe’s paint return policy works. Isn't it illegal to mislead people like this? The ads should all be pulled.Item Return Request An Insider’s View of Lowe’s Paint Return Policy How Does the Lowe’s Paint Return Policy Work? The paint dept said they get frustrated because customers are mislead by the ads and they cannot color match items brought in. I walked out, vowing never to buy paint there again. After alot of argument, they finally gave us a refund and then said we had to buy more paint with the refund. their machines vary from store to store and are calibrated differently. they also told me that they could not match the paint chip i wanted even though it was from their store. They admitted that the ads shown on tv and on about lowes color matching system is a lie. ![]() They kept sending us back and forth between the paint dept and customer services. I took them back and the customer services manager was incredibly rude. we took those home and found they did not even remotely match the testers, even though the same color chip was used. I bought some tester paints from a branch of lowes using one of their color chips and took the paints home and liked them, so we bought 2 one gallon cans of the paints from another lowes store.
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